*{box-sizing:border-box}
:root{font-family:Inter,"Segoe UI",Arial,sans-serif;color:#182333;background:#f6f7fa;font-size:14px;--ink:#172233;--muted:#59667a;--line:#e3e7ee;--nav:#172131;--accent:#b3441c;--orange:#e9713a;--card:#fff;--radius:12px;--shadow:0 1px 2px #18233308}
body{margin:0;min-width:0}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}a{color:#9e3816}a:hover{text-decoration-thickness:2px}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:2px solid #bf4f23;outline-offset:3px}button:disabled{cursor:wait;opacity:.7}
h1,h2,h3,p{margin:0}svg.ico{width:18px;height:18px;display:inline-block;flex:none;vertical-align:middle}img{max-width:100%}
.shell{min-height:100vh;display:grid;grid-template-columns:238px minmax(0,1fr)}
.sidebar{position:sticky;top:0;height:100vh;height:100dvh;background:var(--nav);color:#e7edf8;display:flex;flex-direction:column;padding:25px 16px 16px;overflow:auto;z-index:2}
.brand{display:flex;align-items:center;gap:11px;padding:0 8px}.brand img{width:37px;height:37px;border-radius:9px}.brand strong{font-size:17px;letter-spacing:-.4px;line-height:1.2;display:block}.brand small{color:#a6b3c7;font-size:11px;display:block;margin-top:3px}
.workspace{display:flex;align-items:center;gap:10px;margin:30px 0 25px;padding:11px 10px;background:#202c3e;border:1px solid #344157;border-radius:9px;min-width:0}.workspace .ico{color:#f49c76}.workspace strong,.workspace small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.workspace strong{font-size:12px}.workspace small{font-size:11px;color:#a6b3c7;margin-top:3px}.side-label{margin:0 10px 8px;font-size:10px;letter-spacing:1.3px;color:#9eaec5;font-weight:700;text-transform:uppercase}
.side-nav{display:grid;gap:4px;margin-bottom:24px}.nav-item{display:flex;align-items:center;gap:11px;width:100%;min-height:42px;border:0;border-radius:7px;padding:9px 11px;text-align:left;color:#bbc6d8;background:transparent;font-weight:600;font-size:13px}.nav-item .ico{width:17px;height:17px}.nav-item:hover{background:#263348;color:#fff}.nav-item.active{background:#3c302f;color:#ffaf8d}.nav-item.active::before{content:"";position:absolute;left:0;width:3px;height:25px;background:var(--orange);border-radius:0 3px 3px 0}.nav-count{margin-left:auto;border-radius:10px;padding:2px 6px;background:#523d38;color:#ffd3bf;font-size:10px}
.sidebar-foot{margin-top:auto}.demo-label{display:flex;align-items:center;gap:7px;margin:0 9px 14px;color:#a6b3c7;font-size:11px}.demo-label .ico{width:14px;height:14px;color:#f49c76}.profile{border-top:1px solid #354156;padding:15px 0 0;display:flex;align-items:center;gap:9px}.profile-text{flex:1;min-width:0}.profile strong,.profile small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.profile strong{font-size:12px}.profile small{font-size:10px;color:#a6b3c7;margin-top:3px}
.avatar{width:34px;height:34px;display:inline-grid;place-items:center;border-radius:50%;flex:none;background:#fce7db;color:#8d3a1c;font-size:11px;font-weight:750}.avatar.alt{background:#e5eafa;color:#3b517d}
.topbar{height:66px;border-bottom:1px solid var(--line);background:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 30px;gap:12px}.breadcrumb,.top-actions{display:flex;gap:10px;align-items:center;font-size:12px;color:var(--muted)}.breadcrumb strong{color:var(--ink)}.breadcrumb .ico{width:13px;height:13px;color:#8d98a9}
.icon-button{display:inline-grid;place-items:center;position:relative;min-width:36px;height:36px;border:1px solid var(--line);border-radius:8px;background:#fff;color:#455368}.icon-button:hover{background:#f3f5f8}.icon-button.dark{border:0;color:#becadd;background:transparent;min-width:28px}.icon-button.dark:hover{background:#273549;color:white}.icon-button .dot{position:absolute;top:6px;right:7px;width:7px;height:7px;background:#da642e;border:1px solid #fff;border-radius:50%}.mobile-menu{display:none}
.content{width:100%;max-width:1570px;margin:0 auto;padding:31px 30px 32px}
.intro{display:flex;justify-content:space-between;align-items:end;gap:15px;margin-bottom:23px}
.eyebrow{display:flex;align-items:center;gap:7px;color:var(--accent);font-weight:750;text-transform:uppercase;font-size:10px;letter-spacing:1.4px;margin-bottom:8px}.eyebrow::before{content:"";width:7px;height:7px;background:var(--orange);border-radius:2px}
h1{font-size:32px;letter-spacing:-1.1px;font-weight:750;line-height:1.2}.intro p{margin-top:7px;color:var(--muted);line-height:1.5;font-size:13px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;border:1px solid var(--line);padding:8px 13px;min-height:38px;border-radius:8px;background:#fff;color:var(--ink);font-weight:650;font-size:12px;text-decoration:none;white-space:nowrap}.btn:hover{background:#f3f5f8}.btn.primary{color:white;background:#bc4b23;border-color:#bc4b23}.btn.primary:hover{background:#9e3c1c}.btn .ico{width:16px;height:16px}.btn.link{color:#9c3717;background:transparent;border-color:transparent;padding:5px 6px}.btn.link:hover{background:#fce7db}.btn.compact{min-height:32px;padding:5px 10px}
.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:18px}.metric{display:block;text-align:left;background:white;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:14px 15px 13px;color:var(--ink)}.metric:hover{border-color:#bc805f}.metric-top{display:flex;align-items:center;gap:9px;color:#4d5a6d;font-weight:650;font-size:12px;min-height:29px}.square{display:grid;place-items:center;width:31px;height:31px;flex:none;background:#edf1f7;color:#4b6280;border-radius:7px}.square .ico{width:16px;height:16px}.square.orange{background:#fff0e7;color:#b64621}.square.blue{background:#eaf1ff;color:#345fa4}.square.red{background:#feebea;color:#a53633}.square.green{background:#e9f5ee;color:#286b48}.metric-value{display:block;font-size:28px;letter-spacing:-.8px;font-weight:750;margin-top:6px;line-height:1.15}.metric-caption{display:block;margin-top:5px;color:var(--muted);font-size:11px}
.banner{display:flex;align-items:center;gap:10px;padding:10px 13px;background:#fff3eb;border:1px solid #f1d8c9;border-radius:9px;margin-bottom:19px;color:#76381f}.banner-copy{flex:1;font-size:12px;line-height:1.4}.banner-copy strong{margin-right:6px}.banner-copy span{color:#714e40}
.panel{background:white;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);min-width:0}.panel-heading{display:flex;align-items:center;justify-content:space-between;padding:16px 17px 11px;gap:12px}.panel-heading h2,.section-title{font-size:16px;letter-spacing:-.2px}.panel-heading p{font-size:12px;color:var(--muted);margin-top:4px}.filter-bar{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:3px 17px 12px;flex-wrap:wrap}
.tabs{display:flex;gap:3px;flex-wrap:wrap}.tab{display:flex;align-items:center;gap:5px;border:1px solid transparent;background:transparent;border-radius:6px;color:var(--muted);font-size:11px;font-weight:650;min-height:31px;padding:5px 8px;white-space:nowrap}.tab:hover{background:#f3f5f8}.tab[aria-pressed=true]{border-color:#e5e8ef;background:#eff1f5;color:#273347}.tab small{font-size:10px}
.filters{display:flex;gap:7px;align-items:center;flex-wrap:wrap}.search{display:flex;align-items:center;gap:7px;border:1px solid var(--line);border-radius:7px;padding:0 9px;background:white;color:#78869a}.search .ico{width:15px;height:15px}.search input{width:144px;min-height:31px;border:0;background:none;color:var(--ink);font-size:11px}.search input:focus{outline:none}.search:focus-within{outline:2px solid #bf4f23;outline-offset:2px}.filters select{min-height:33px;padding:4px 7px;border:1px solid var(--line);border-radius:7px;background:#fff;color:#455368;font-size:11px;max-width:160px}
.table-scroll{overflow:auto}.ticket-table{width:100%;border-collapse:collapse;text-align:left;font-size:12px}.ticket-table th{padding:9px 12px;background:#f5f7fa;color:#526175;font-size:10px;text-transform:uppercase;letter-spacing:.5px;font-weight:750;white-space:nowrap}.ticket-table td{padding:9px 12px;border-top:1px solid #edf0f4;vertical-align:middle}.ticket-table :is(td,th):first-child{padding-left:17px}.ticket-table :is(td,th):last-child{padding-right:17px}.ticket-table tbody tr:hover{background:#fcf8f5}.ticket-title{padding:0;color:var(--ink);font-weight:700;line-height:1.3;text-align:left;border:0;background:none;display:block}.ticket-title:hover{color:#aa3b17;text-decoration:underline}.ticket-meta,.secondary{display:block;font-size:10px;color:var(--muted);margin-top:4px;line-height:1.3}.ticket-meta{font-variant-numeric:tabular-nums}.ticket-table .small{white-space:nowrap}.person{display:flex;align-items:center;gap:6px;white-space:nowrap}.person .avatar{width:23px;height:23px;font-size:8px}.nowrap{white-space:nowrap}
.pill{display:inline-flex;align-items:center;gap:5px;border-radius:20px;padding:3px 7px;min-height:19px;font-size:10px;font-weight:700;white-space:nowrap;background:#edf1f5;color:#47566c}.pill::before{content:"";width:5px;height:5px;background:currentColor;border-radius:50%}.pill.open{background:#eef1f5;color:#46566e}.pill.assigned{background:#f1ecfc;color:#68469a}.pill.in-progress{background:#eaf1fd;color:#285796}.pill.resolved{background:#e7f5ed;color:#276348}.pill.overdue,.pill.critical{background:#ffebea;color:#a33331}.pill.high{background:#fff0e4;color:#924012}.pill.normal{background:#eff2f6;color:#4e5d73}.pill.low{background:#eef6f1;color:#32674b}
.deadline.overdue{color:#a33331;font-weight:650}.muted{color:var(--muted)}.table-foot{display:flex;align-items:center;justify-content:space-between;gap:12px;border-top:1px solid var(--line);padding:10px 17px;color:var(--muted);font-size:11px}.pages{display:flex;align-items:center;gap:5px}.pages .icon-button{min-width:27px;height:26px}.pages .ico{width:13px;height:13px}.empty{padding:34px 18px;text-align:center;color:var(--muted);line-height:1.5}.empty strong{display:block;color:var(--ink);font-size:14px;margin-bottom:5px}
.directory{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.directory-card{padding:17px;min-height:140px}.directory-card .profile{border:none;padding:0;align-items:start;margin-bottom:12px}.directory-card .profile small{color:var(--muted)}.directory-card .profile strong{font-size:14px}.directory-card .profile small,.directory-card p{font-size:12px}.directory-card p{overflow-wrap:anywhere;margin:7px 0}.directory-card footer{display:flex;justify-content:space-between;align-items:center;gap:5px;margin-top:13px}
.alert-list{list-style:none;padding:0;margin:0}.alert-item{display:flex;gap:11px;align-items:start;border-top:1px solid var(--line);padding:13px 17px}.alert-item.unread{background:#fff8f2}.alert-item p{font-size:12px;line-height:1.4;margin-top:4px}.alert-item .alert-copy{flex:1}.alert-item time{color:var(--muted);font-size:11px;white-space:nowrap}.alert-item .ticket-title{font-size:12px;margin-top:5px}
.loading{min-height:100vh;display:grid;place-items:center;color:var(--muted)}
.signin{min-height:100vh;display:grid;grid-template-columns:minmax(300px,40%) minmax(0,1fr);background:#fff}.signin-side{display:flex;flex-direction:column;justify-content:space-between;padding:38px min(5vw,65px);background:radial-gradient(ellipse at bottom right,#382d35 0%,#192435 58%,#172131 90%);color:#fff}.signin-side .brand{padding:0}.signin-side h1{font-size:clamp(30px,4.4vw,58px);letter-spacing:-.045em;max-width:600px}.signin-side p{color:#bac6d8;line-height:1.55;margin-top:13px;max-width:360px}.signin-side footer{color:#a6b3c7;font-size:11px;margin-top:36px}.signin-main{display:grid;place-items:center;padding:32px}.signin-box{width:min(100%,400px)}.signin-box h2{font-size:26px;letter-spacing:-.6px;margin-bottom:7px}.signin-box p{line-height:1.5;color:var(--muted);margin-bottom:16px}.signin-box form{display:grid;gap:13px}.demo-choices{margin-top:20px;padding:13px;border-radius:9px;background:#f5f7fa;border:1px solid var(--line)}.demo-choices h3{font-size:12px;margin-bottom:5px}.demo-choices p{font-size:11px;margin-bottom:9px}.demo-grid{display:grid;grid-template-columns:1fr 1fr;gap:6px}.demo-grid .btn{min-height:32px}
dialog{border:1px solid var(--line);border-radius:13px;padding:0;width:min(620px,calc(100% - 24px));max-height:calc(100% - 24px);color:var(--ink);box-shadow:0 20px 72px #111b3252;overflow:auto}dialog::backdrop{background:#16223580}dialog.drawer{margin:0 0 0 auto;border-radius:0;width:min(635px,100%);height:100%;max-height:100%;border-width:0 0 0 1px}
.dialog-head{position:sticky;top:0;z-index:1;display:flex;align-items:start;justify-content:space-between;gap:12px;background:#fff;border-bottom:1px solid var(--line);padding:18px 22px}.dialog-head h2{font-size:20px;letter-spacing:-.45px}.dialog-head p{margin-top:4px;color:var(--muted);font-size:12px}.dialog-body{padding:20px 22px;display:grid;gap:16px}.dialog-foot{display:flex;justify-content:flex-end;gap:8px;padding:13px 22px;background:#f7f8fa;border-top:1px solid var(--line)}
.field{display:grid;gap:6px;font-size:12px;font-weight:650;color:#344257}.field small{color:var(--muted);font-size:11px;font-weight:400;line-height:1.4}.field input,.field select,.field textarea{width:100%;min-height:39px;border:1px solid #dce2ea;border-radius:8px;padding:8px 10px;background:#fff;color:var(--ink);font-weight:400}.field textarea{resize:vertical;line-height:1.45;min-height:83px}.field input[type=file]{background:#f7f8fa}.field input::file-selector-button{border:0;border-radius:5px;background:#eee2da;color:#69351f;padding:5px 8px;cursor:pointer;margin-right:6px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.form-error{border-radius:7px;padding:8px 10px;background:#ffedeb;color:#922924;font-size:12px;line-height:1.4}.form-error:empty{display:none}.file-list{font-size:11px;color:var(--muted);overflow-wrap:anywhere}
.detail-main{padding:19px 22px;display:grid;gap:18px}.detail-tags{display:flex;gap:6px;align-items:center;flex-wrap:wrap}.detail-summary{white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.55;margin-top:7px}.facts{background:#f6f7fa;border:1px solid var(--line);border-radius:9px;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;padding:12px;margin:0}.facts dt{font-size:10px;letter-spacing:.4px;text-transform:uppercase;color:var(--muted);font-weight:700}.facts dd{margin:4px 0 0;font-size:12px;overflow-wrap:anywhere}.screens{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-top:8px}.screens a{display:block;border:1px solid var(--line);border-radius:7px;overflow:hidden;color:var(--muted);font-size:10px;text-decoration:none}.screens a:hover{border-color:var(--accent)}.screens img{width:100%;height:80px;display:block;object-fit:contain;background:#f5f7fa}.screens span{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;padding:6px}.detail-action{display:grid;gap:10px;padding:12px;border:1px solid #efd4c4;border-radius:8px;background:#fff8f3}.detail-action .btn{justify-self:start}.detail-action .form-grid{align-items:end}.timeline{list-style:none;padding:0;margin:8px 0 0}.timeline li{position:relative;margin-left:5px;border-left:1px solid var(--line);padding:0 0 14px 14px;font-size:12px;line-height:1.45}.timeline li:last-child{padding-bottom:0}.timeline li::before{content:"";position:absolute;left:-4px;top:4px;background:#c66337;border:1px solid white;width:7px;height:7px;border-radius:50%}.timeline p{white-space:pre-wrap;overflow-wrap:anywhere;margin-top:4px}.timeline .secondary{margin-top:1px}#toast:not(:empty){position:fixed;z-index:3;bottom:16px;right:16px;padding:11px 15px;color:#fff;background:#25364c;border-radius:8px;box-shadow:var(--shadow);max-width:calc(100% - 32px)}
@media(max-width:1100px){.shell{grid-template-columns:202px minmax(0,1fr)}.sidebar{padding-left:12px;padding-right:12px}.topbar,.content{padding-left:19px;padding-right:19px}.ticket-table :is(td,th){padding-left:8px;padding-right:8px}.directory{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:780px){.shell{grid-template-columns:minmax(0,1fr)}.sidebar{position:fixed;top:0;left:0;width:232px;transform:translateX(-105%);transition:transform .18s}.shell.menu-open .sidebar{transform:translateX(0);box-shadow:0 0 0 100vw #17213155}.mobile-menu{display:inline-grid}.topbar{height:55px}.content{padding:23px 14px}.topbar{padding:0 14px}.metrics{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.metric{padding:10px 12px}.metric-value{font-size:24px}.ticket-table{min-width:665px}.signin{grid-template-columns:1fr}.signin-side{padding:22px 26px;gap:19px}.signin-side h1{font-size:27px}.signin-side p{margin-top:5px}.signin-side footer{display:none}.signin-main{padding:25px}.side-close{display:inline-grid;margin-left:auto}.intro{align-items:start}.intro h1{font-size:26px}}
@media(max-width:490px){.intro{flex-wrap:wrap}.intro p{font-size:12px}.directory,.form-grid{grid-template-columns:1fr}.banner{align-items:start;flex-wrap:wrap}.banner .btn{margin-left:35px}.panel-heading,.filter-bar{padding-left:11px;padding-right:11px}.dialog-head,.dialog-body,.detail-main{padding-left:14px;padding-right:14px}.screens{grid-template-columns:repeat(2,minmax(0,1fr))}.alert-item{flex-wrap:wrap}.alert-item time{margin-left:40px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.ticket-table .icon-button{min-width:28px;height:28px}.ticket-table .icon-button .ico{width:14px;height:14px}

.icon-button.side-close{display:none}@media(max-width:780px){.icon-button.side-close{display:inline-grid}}.badges{display:flex;gap:5px;flex-wrap:wrap}.badges .pill{white-space:normal}.client-member+.client-member{border-top:1px solid var(--line);margin-top:10px;padding-top:4px}.client-member .btn{margin-top:3px}.module-grants{display:grid;gap:9px;margin:0;padding:10px 12px 12px;border:1px solid var(--line);border-radius:8px}.module-grants legend{font-size:12px;font-weight:700;color:#344257;padding:0 4px}.module-grants p{font-size:11px;color:var(--muted)}.module-grants label{display:flex;align-items:center;gap:7px;font-size:12px}.module-grants input{accent-color:var(--accent)}.directory-card h2{font-size:14px;line-height:1.35}.screen-list{padding-left:17px;margin:0;color:var(--muted);font-size:12px;line-height:1.6}
.report-summary{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:1rem 1.25rem;margin-bottom:1rem}.report-summary h2,.team-panel h2{font-size:1rem;margin:0 0 .35rem}.report-summary p{margin:0}.team-panel{padding:1rem 1.25rem;margin-bottom:1rem}.team-tree{list-style:none;margin:.5rem 0;padding-left:0}.team-tree .team-tree{margin-left:.75rem;padding-left:.75rem;border-left:1px solid #e4e8ef}.team-member{display:flex;justify-content:space-between;align-items:center;gap:.5rem;padding:.65rem 0;border-bottom:1px solid #e4e8ef;overflow-wrap:anywhere}.team-actions{display:flex;align-items:center;gap:.4rem;flex-wrap:wrap}.team-member .secondary{display:block}@media(max-width:550px){.report-summary,.team-member{align-items:flex-start;flex-direction:column}.team-tree .team-tree{margin-left:.25rem;padding-left:.5rem}}